Healthcare

Voice AI Cuts Call Wait Times by 85%

A case study with Meridian Health

Project Overview

Deployed an AI voice agent to handle appointment scheduling, prescription refills, and patient intake across 12 clinic locations. The system handles 70% of inbound calls autonomously while maintaining a 96% patient satisfaction score.

The Results

0%

Reduction in call wait times

0%

Calls handled autonomously

$0K

Annual cost savings

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