Healthcare
Voice AI Cuts Call Wait Times by 85%
A case study with Meridian Health
Project Overview
Deployed an AI voice agent to handle appointment scheduling, prescription refills, and patient intake across 12 clinic locations. The system handles 70% of inbound calls autonomously while maintaining a 96% patient satisfaction score.
The Results
0%
Reduction in call wait times
0%
Calls handled autonomously
$0K
Annual cost savings
Services Used
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